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10 out of 10 from Legoland Windsor - Customer Survey result

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Blade Electronics Limited had been considering for some time to start the process of getting their certification for ISO9001. The key for us was to have someone on board to support us throughout the whole process. Martyn was recommended to us by a mutual customer and as soon as we had held the initial meeting we were very impressed by Martyn’s knowledge and professionalism. Martyn made sure that any of the key pitfalls were avoided and after a relatively quick and short timescale the final audit was held and we were successful in gaining our certification for ISO9001. Many thanks to Martyn for his help and support and we would have no hesitation in recommending Top Q Management Services.

James Ettridge, Operations Director, Blade Electronics, Newbury


‘TOP Q have assisted both our London and Birmingham sites obtain certification to ISO9001, ISO14001 and OHSAS18001. We are a supplier to a major medical device company and needed these certifications to give them confidence in our abilities. TOP Q designed and implemented an integrated management system (IMS) covering all three standards. This IMS is lean, non beuracratic and totally geared to our needs, the customer needs and our processes. We are now a ‘first tier’, highly trusted supplier to our medical device customer’.

David Zelkha, Managing Director.

'Walking around the plant it is particularly pleasing to me that Ford Total Productive Maintenance (FTPM) is now getting more established. There are many great examples of equipment restored and maintained to as-new condition'
Dave Parker Plant Manager Ford Dagenham Engine Plant

'I have always found Martyn and TOP Q to be of great assistance in developing and applying process improvements and lean system methodology. Martyn has many years experience of lean tools and their practical application. He has the ability to communicate well at all levels, but has been of particular benefit at ‘shopfloor’ level. He is able to explain the principles of lean systems and kaizen in an understandable way which engages the people he’s working with. He has certainly assisted me and my team make sound, sustainable improvements to our processes'
Trevor Leeks, Area Manager Ford Dagenham Engine Plant

'A most excellent service. The Kaizen and Value Stream Mapping training was a key part of the Halewood transition'- Klaus Klein Manufacturing Excellence Manager, Jaguar/Landrover.

'TOP Q were instrumental in developing and training the initial Kaizen teams that started the Jaguar Halewood Lean Journey.Their highly practical approach and training methods struck a rapport with work group members. There were a number of early succeses on which teams gained confidence and developed the necessary competences to drive more improvement in the worklace' - Phil Round Jaguar Halewood Training Manager.

‘Before contacting TOP Q the idea of implementing ISO9001 was a daunting task. From start to finish Martyn provided clear guidance for implementation as well as ensuring the project delivered real value to the business. I would not hesitate to recommend Martyn & TOP Q for future projects, or to our customers and clients.’

David Maddison, Business Manager

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